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What's the best way to deal with conflict?

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scott.yancy
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Smart ways to handle your next heated situation, shared by Nadia Lopez.
https://ideas.ted.com/6-tips-for-dealing-with-conflict/
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scott.yancy
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Nadia Lopez shares tips on the best way to deal with conflict:
1. Be vulnerable. Sharing where you are struggling fosters an ecosystem of understanding and support, and does far more good than pretending that you are The Fearless, Flawless Leader.
2. Be aware. Stop and ask, “Why isn’t this working?
3. Center yourself to be calm. Writing things down can also help put things into perspective and help answer whether something is worth a fight or if it’s just time to move on.
4. Manage mediation.
5. Listen deeply and actively.
6. Acknowledge, respect and thank. Repeat.
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7 mths
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What do you do to deal with conflict?
7 mths
emily.blunt
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Conflict can arise due to poor communication — someone didn't say what they meant to say or perhaps misstated what was intended. Before you allow an escalation, ask questions. It won't cause any loss of face, and may result in a quick resolution.
7 mths
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If a conversation seems to be getting rocky, take a step back and review together with the other person to try to uncover what just occurred.
7 mths
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If a conversation seems to be getting rocky, take a step back and review together with the other person to try to uncover what just occurred.
It's important to always step back and think before you react. Many conflicts arise because tempers flare.
7 mths
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Keep in mind that conflict may arise due to people having different perceptions. You, or the other person, saw things differently. This happens most frequently when one is dealing with someone from another organization, background, or culture. It's easy to believe that we all see things the same way and then get derailed unexpectedly.
7 mths
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Honest and unintended mistakes frequently result in conflict. Before you let temperatures rise, do a reality check of your understanding with the other person. Mistakes, even small ones, can erode one's credibility.
7 mths
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Take charge of the process by committing to reach a resolution. A powerful impact occurs when one person makes this statement. It can turn down the temperature immediately.
7 mths
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Cooler heads prevail in even the most difficult conflicts. Whether you're in a business or personal situation, you can take control of it by keeping cool. And when you're maintaining your calm, it will be easier for others involved to get back to the task at hand.
7 mths
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There are many people who would rather avoid conflict, but I believe that approaching it head-on while remaining calm is the best way to resolve any issue.
7 mths
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I think inexperienced workers are often the cause of conflict. They are not familiar with work place ethics or confidentiality policies. They dabble in gossip rather than asking their supervisor for help.
7 mths
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Compromising and negotiating are the most common ways to solve most conflicts.
7 mths
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It can go both ways though. Resolving conflict is essential for success but it's easy to take it too far. Sometimes people will want to just drop a subject and if you're trying to force resolution - the act of seeking resolution can become a conflict in need of resolution in itself.
7 mths
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Conflict resolution is possible only if the other person opens up and doesn't go behind your back talking sh@t. Life is hard enough to waste one's time to try to pull out a confession from someone else. Hiding the truth about what you think only leads to building up frustration which makes the conflict resolution that more difficult and at some point even impossible.
7 mths
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Be prepared for strong emotions. Conflicts bring out our emotional natures, even if the conflict itself isn't an emotional one. Being prepared for strong emotions will allow you to sidestep some of them. Instead of being taken by surprise, you should see them coming far enough in advance.
7 mths
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